“We purchased 6 windows from Window Depot, the last being in 2010. One of the windows (a double-hung window) cracked during the recent cold spell. I called Window Depot and was told that they didn’t carry this manufacturer anymore and that we would have to call the manufacturer ourselves, but that he would be happy to install the replacement window for us. We told him that we could probably do it as the sashes just pop in and out. We called the manufacturer and the warranty was lifetime so they sent us a new bottom sash. My husband popped out the cracked smashed and tried to install the new one. It was so tight that it wouldn’t move. We thought maybe we installed it wrong so we called John at Window Depot and he came out to our home to install it for us. John couldn’t install it either, he measured both sashes and said the new sash was 3/8s of an inch larger than our cracked sash. We called the manufacturer and they will send us a new sash in the right size. John offered again to come and install it. Hopefully, we will be able to install it ourselves, but it’s comforting to know that if we run into a problem, we can call John. So, just want people to know that John and Window Depot stand by their product and were very helpful to us. Thanks, John.”

Len & Eva

Schenectady. NY

“I had Window Depot install my windows about eight years ago. Recently, three of the windows failed to work properly. I made one phone call and shortly thereafter John arrived at my house and fixed the problem without a charge. Great consumer service!! Not sure If know any other company that would come out and fixes a problem after eight years. I’d absolutely recommend Window Depot Albany to Everyone I know!”

Chad S.

Albany. NY

“I love the windows and sliding glass door. Great quality and value, look great and super easy to clean! I’ve had them for 7 years and have had no problems until recently (and it was just a minor problem!). John came and fixed the problem quickly and free of charge! Thanks, John! Would definitely recommend to family & friends.”


Clifton Park, NY

“Originally had Windows installed in 2010. Love the windows and quality. We just had a small plastic part that cracked that John replaced asap. Great service and value. Windows are very energy efficient. Would highly recommend. Five stars”

Tom H.
Hudson, NY

“We needed four doors and some windows replaced. John went out of his way to get us exactly what we wanted and did an awesome job with the installation. He worked hard to make sure we were completely happy with our choices. The installation was great and we are very pleased with the way everything got done and looks.”

Joe & Judy
Stephentown, NY

“Great Work, Love the new windows!
Excellent work, true professional installation!”

Clifton Park, NY

“Nice Job! Very professional No Complaints Here. Showed me how to operate windows especially for cleaning purposes.”

Doug & Sherry
Clifton Park, NY

“Very pleased; Well done and Quality work – Very Professional.”

Latham, NY

“Fine product, Properly Installed, Timely and Neat! Satisfied.”

Clifton Park, NY

“I couldn’t be happier with my new windows. My house is warmer already! Your installers are friendly and super nice. They did a great job and left everything neat and clean. Thank you!”

Sharon Springs, NY

“I purchased windows in 2009 I’ve had no problems until recently. I had a window Drop unexpectedly. I called Window Depot and John came out even though it’s been 7 years and fixed the window, free of charge. He was very courteous and did the work fast. He even showed me how the mechanism works on the window. This is service!! Thank you Window Depot and John.”

Greenwich, NY

“Great job installing in one day. Beautiful windows.”

Clifton Park, NY

“Amazing job from initial sales call through the installation. Installers came ready to work and cleaned up both interior and exterior areas. Finished product is beautiful. Used a thermal camera for before and after shots. What a difference!!”

Rensselaer, NY

“Excellent workmanship and very high quality doors. Very satisfied.”

Stephentown, NY

“Thanks John I am really HAPPY with the new windows and door. I will recommend you to my family and friends!”

Poughquag, NY

“The window that was done for me was done in record time. The installation gentleman (John) was respectful and courteous. I am well pleased with the job.”

Schenectady, NY

“Very happy with the installation and quality of workmanship. Thank you.”

Schenectady, NY

“Excellent job of installation. Quick, thorough, and professional.”

Schenectady, NY

“I am very happy with the new windows. The workers were quick and efficient. Great job.”

Niskayuna, NY

“Very happy with the work and the staff. No mess! Great clean up. Very courteous.”

Rensselaer, NY

“Great work. Job well done!”

Hoosic Falls, NY

“Very good. Worth every penny and more!”

Albany, NY

“I am so happy with my new door! Window Depot was fantastic.”

Albany, NY


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